Getting to know American Family

SCN Madison Summit Sponsor Interview with Shayna Hetzel

Back in 2015 Shayna Hetzel and Scott Resnick sat down to talk about an audacious goal of putting Madison on the entrepreneurial map with a collaborative space and national event. Now, just a few years later, the Spark Building has arrived and SCN is coming to town! 

American Family Insurance is a 91-year-old property and casualty insurance company headquartered in Madison, WI. During the past 10 years, it has doubled down in partnering with the entrepreneurship community and continue that support as a major sponsor of the Startup Champions Network Fall Summit in Madison.

Shayna Hetzel, Social Impact Investment Director at American Family Institute for Corporate & Social Impact

Shayna Hetzel, Social Impact Investment Director at American Family Institute for Corporate & Social Impact

Tell us about your work with regards to entrepreneurship and ecosystem building 

“We want to be a Supporter of the Champions. We have a lot to learn from the disruptors, innovators, and startups and believe that learning will help our company continue to evolve. By embracing and curating innovation, American Family will remain relevant and successful.

One of the ways we have done that is by “getting proximate.” The Spark building allows American Family to cohabitate in a building with Madison’s entrepreneurial ecosystem. The building was designed to include public spaces, collision spaces (Cafe), as well as space for StartingBlock to join as a tenant. 

More on the Spark Building:

Within American Family, there are two initiatives that support entrepreneurship directly: The Institute for Social and Corporate Impact (a corporate impact investment team,  "Institute"), and the American Family Ventures team. 

The Institute sees VC as a tool and method to catalyze innovation and close equity gaps. We are specifically looking to engage entrepreneurs that are interested in academics, economic opportunity for all (specifically focused on the formerly incarcerated), resilient communities (clean tech and disaster recovery), and healthy youth development.

The Institute focuses on supporting underestimated communities. American Family understands that as they face complex challenges it leads to innovation. Within these underestimated communities, the Institute is finding partners of choice, advisors, new pipelines, and the ability to co-create resources, programs and services.”

How can ecosystem builders partner with orgs like you?

“Of course they can connect us to deals and venture-back able startups from their local communities.

We are looking for partners to co-create ecosytems for social impact. We have worked with the local school district and community partners to build entrepreneurship skills and programs.

Any company working in the U.S. is welcome, as we are focused on equity gaps all across America. Currently, our offices are in Wisconsin and Madison but we have American Family Insurance corporate offices throughout the U.S. looking to establish local efforts specifically around equity.

From your perspective, what are the strengths/weaknesses of the Madison ecosystem?

“Although this is not unique to Madison, there are lots of gatekeepers in VC world. It really depends on who you know, or knowing how to get access to people.

One opportunity is that diversity and inclusion could be better. We feel like we are doing well in relation to Wisconsin, but not as well compared to the world. There are still pockets of privilege and that growth could easily become another area that does not serve the entire community, so we're working on preventing that in our processes.

One main strength is our cross sector support and collaboration. Between corporate (Madison Gas & Electric, AmFam, and many others), government (city, county and state representatives and policy executives work in Madison), and a large research university (the University of Wisconsin - Madison), the access and convening between these organizations is REAL! The Governor is coming to talk with people about entrepreneurship. And we are all within 2 miles of each other. Once again, this proximity is leading to collaboration. This is one of the advantages of being a small city.”

What are you most excited about with regards to the Summit?

“Magic happens when brilliant and motivated champions collaborate and we know that is what is going to happen. We are excited to be part of that magic as an observer, participant and presenter during the summit.”



Supporting Entrepreneurial Ecosystems throughout Wisconsin Through An Economic Development Lens

We are honored to have the Wisconsin Economic Development Corporation (WEDC) on board as a sponsor for this year’s Fall Summit! WEDC is committed to creating and maintaining a business climate that allows residents to maximize their potential. They work with more than 600 statewide partners, including regional economic development organizations, academic institutions and industry groups to enhance the many communities within the state, support business development, advance industry innovation, tap global markets, and help develop a talented workforce to help Wisconsin realize its full economic potential. 

Like any economic development corporation, they have a number of divisions operating across the state in various strategic areas. They do the normal community economic development work, have a group focused on minority business development, a group focused on international trade and investment, a group focused on attraction projects and marketing the state, and a marketing and branding team. This is pretty standard economic development stuff. They also have two teams focused on entrepreneurship and innovation and sector strategy development. Their sector strategy development team works to support established industries where they have a competitive advantage either technologically or a niche cluster basis. 

“In Madison in particular we’ve got a lot of medical records software companies. So, how do we establish and position the success of that industry rather than the individual companies within it,” says Aaron Hagar, Vice President of WEDC, Division of Entrepreneurship and Innovation

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“The nice thing about a state like Wisconsin is that it’s a big enough state where there’s critical mass, but not so big you get lost in the shuffle.”

- Aaron Hagar, Vice President of WEDC, Division of Entrepreneurship and Innovation


Aaron heads up these two teams, whose strategy is focused around four key pillars:

  1. Looking at innovation in terms of economic growth

  2. Looking at entrepreneurs as people. What do they need? 

  3. Differentiating between the company and the entrepreneur. What does the company need?

  4. The environment. The context in which all of these things operate.

The Entrepreneurship Team at WEDC 

There are two wings of the Entrepreneurship working group. One is engaged one-on-one with individual, largely growth-oriented businesses seeking angel or investor capital. That team does one-on-one engagements to plug the capital gaps for those companies. 

According to Aaron, “As a portfolio, we have active awards with just over 200 companies at any given time. All together those companies bring in new capital and generate revenue of just over half-billion dollars.”

The other wing is focused on the ecosystem space and has a few different programs designed to support program development with partners to reach various entrepreneurial audiences. One is focused on accelerator programs that match funding for mission-based accelerators. 

“We’re not partnering with the accelerators that are investor driven, but say for example if an industrial group wants to support some startup activity through a lean startup cohort based model, we can provide some funding into that. We’ve done things on the University campus to engage faculty, staff and student entrepreneurs to launch opportunities out of a higher education setting. Smaller local accelerators in the community, people in our counties who have ideas and need support, if there’s a demographic that is being targeted,” explains Aaron. 

“We have another program that operates in a similar way with partners focused on seed funds. So if there’s a local community that has some economic dollars they want to drive to startups we basically double their money, and all the proceeds go back and revolve through that mechanism,” he adds. 

Two Success Stories 

WEDC also has a really cool competitive program with very few parameters. Aaron says, “Essentially, show us a really good idea to support entrepreneurs. Any eligible, mission-based group can throw an idea at us, run it through a competitive selection process, and then we can fund the really interesting ones that can be particularly impactful or serve as a model to be deployed throughout the state.” 

8th Grade Entrepreneurs in Southwest Wisconsin

One example of this happened in a very rural area in Southwest Wisconsin called the “driftless region” where there are a lot of very small, agricultural and pocketed communities. A group of school districts there identified that they were having significant population decline. Their demographics were aging, their kids were leaving, and they didn’t know where their pillars of community or next generation of business owners were going to come from. They pitched the idea of doing accelerator program and actual business development with eighth graders. They wanted to give $500 to teams of eight graders to develop businesses and then run them through a lean startup course and then throw a pitch contest for additional dollars. 

“We looked at it and found it was a really comprehensive strategy so we funded it. It was really interesting to see these students come up with really cool ideas and learn a lot about what it takes to run a business. This team of 8th grade girls won. They used their school’s greenhouse to grow microgreens and sell them at the farmers market and the people in their network. But the process that they had to go through to do that - they had to identify their workflow, identify their team roles and responsibilities, their pricing packaging, and marketing... Then their pitch absolutely killed it. It was as good as any I’ve seen with other venture companies,” says Aaron.

A Program For Re-Entry

Another one was a partnership between a local nonprofit and the sheriff’s department in northern Wisconsin County doing business development training for incarcerated individuals getting ready to leave the criminal justice system. These individuals generally have traumatic backgrounds, a track record that isn’t exactly attractive to employers, and are likely to have education gaps. The goal was to help them re-enter the economy and give them the skills to develop their own business and get out of that cycle. 

“Not the kind of thing WEDC would develop a specific program around, but can be used as a proof point so that if another group wants to do something we’ve got some models to point to.” 

How Can Ecosystem Builders Partner With Organizations like WEDC

“A lot of different ways. Some of it is as basic as awareness and relationships, coordination and engagement. We should know each other. A lot of what we do is provide funding. Most of these initiatives are driven at the local level. So we can do our part to make sure the dollars are there so that they can achieve those goals, but it also needs to be part of a coordinated system. 

For instance, there are champions at various coworking spaces throughout the state that we haven’t put any dollars into. But we know the community or executive directors. We talk to them at various conferences. We’ll jump on a call with them to discuss one item or another. It’s really about sharing that information and intelligence about what they’re seeing so that we have more knowledge when it comes to deploying those dollars somewhere else in their ecosystem.”

What excites you about the Summit?

“I’m most excited to showcase Madison to the national group and really use the city as a backdrop to bounce a lot of these ideas in and around. I want to learn from what other people are doing. I want to learn about best practices and interesting things we can try here,” says Aaron.



Chandra Miller Fienen Has Ecosystem Building In Her Blood

Ecosystem Builders don’t graduate college with ecosystem building degrees. They don’t work their way up through the corporate ladder to earn the title of ecosystem builder or take a 5 hour course and emerge with a certificate. Ecosystem Building is a title that you arrive at through multiple paths - each one unique to the person who found themselves there. For Chandra Miller Fienen, ecosystem building was in her blood. She calls herself a “second generation ecosystem builder” because growing up, she saw the work first hand through her mother and other members of her family who were doing it (without that title) in their communities. 

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“Becoming an ecosystem builder was a natural progression. I was aiming for this but it didn’t exist until we built it.”

- Chandra Miller Fienen, Executive Director, StartingBlock Madison

“My mother ran a program in the 80s called ‘It’s My Business.’ She worked to foster small business owners and had a micro loan program. I come from a family of community builders. I have peace activists, politicians, and other ecosystem builders in my very large, extended family. I grew up doing it.” 

Being exposed to community builders in a variety of ways growing up definitely made Chandra a natural ecosystem builder, but there isn’t exactly a direct path or job title to becoming what we now know is an ecosystem builder. You just kind of find yourself there. Chandra is a lawyer by training who started off at a law firm and then went to work for the Wisconsin Department of Commerce, followed by the Office of the Governor where she worked on economic development policies for entrepreneurs and startups. From there, she became an entrepreneur, founding the biotechnology company Bioarray Therapeutics with two scientists. All of these experiences tee’d her up to help found and become the Executive Director of an organization that supports innovative entrepreneurial activity. 

“Becoming an ecosystem builder was a natural progression. I was aiming for this but it didn’t exist until we built it.”

That organization she helped “build” is StartingBlock Madison. Chandra says opening StartingBlock is the best thing that has ever happened in her ecosystem building career. 

“The StartingBlock project was an extremely ambitious mission for a city the size of Madison. It required a lot of players. There was a significant amount of risk in it, and even yesterday I had someone who was in StartingBlock say, ‘I didn’t think you were going to pull it off and you have.’

It’s nice that we’re bringing some of the naysayers who didn’t think we were going to succeed onboard and turning them into supporters who understand the impact we are having collectively to the ecosystem.” 

Chandra was part of what she calls “The Pipe Dream Team,” a group of entrepreneurs who wanted something big for Madison.

“We thought that Madison had all the ingredients to become a leader in entrepreneurship,” she told the Rotary Club of Madison in a presentation in 2018. Despite the fact that Madison is situated in a “flyover” state, and is small in size in terms of tech cities, Madisonians are “highly educated dreamers.” The Pipe Dream team believed that Madison was entrepreneurial and could get on the national entrepreneur map if it had a home - a collective garage where entrepreneurs could undertake in collective community and not in isolation. 

“We wanted to teach each other and learn from each other. We wanted to pay it forward and share lessons and we wanted to be a place where entrepreneurs would be listened to but also a place where our local entrepreneurs could shine.” 

In 2016, The Pipe Dream team was converted to the “Dream Team” and they got it done. They closed their financing round in Fall 2016, broke ground in 2017, and opened in June of 2018.

When Chandra says many players, she’s not exaggerating. For one, the eight story building that StartingBlock is housed in, is on a public piece of land owned by the City of Madison. Part of the city’s strategic plan was to have this parcel of land support economic development. It could not go to a residential development. 

“When they put the RFP out, there was very clearly a portion of the RFP that was focused on economic development particularly in entrepreneurial and startup aspects. That was purposefully designed for us to be able to play a role in it because we were ready to go,” explains Chandra. “We already knew about it and had already lined up American Family Insurance for submitting to the RFP.” 

Another big, early supporter was Madison Gas and Electric. They provided funds and arranged with the city to sell their piece of land across the street so they could have a public parking ramp nearby.

So within this partnership, there were entrepreneurs and ecosystem builders who had dreamed of having an entrepreneurial epicenter, there was a government who wanted to help spur more entrepreneurial activity, there was American Family insurance (AmFam for short), who offered support in multiple ways, and the University of Wisconsin as well. That’s a lot of players!  

“American Family Insurance in Madison is a huge partner with a lot of entities. They care about helping people realize their dreams. Entrepreneurship fits right within that. They saw this opportunity to consolidate some of the things they are already doing in partnership with StartingBlock,” explains Chandra.

Within the building itself, which was built by AmFam, there are lots of programs/initiatives that are run by AmFam but are complementary to what StartingBlock does. The Dream Bank, on the first floor is a community space run by AmFam. They have fitness classes, small business classes, trainings, workshops, etc. The space is available for community groups to use. Above StartingBlock, there are components of AmFam like their venture fund and digital transformation office - “the parts of an insurance company that are interested in, and making investments in innovation and startup,” says Chandra. At the very top on the 8th floor is a new project, announced in October, called the Institute for Corporate and Social Impact. A venture fund focused on social entrepreneurship on a national level. 

And then, in the heart of that building, is StartingBlock Madison. You can see why Chandra cites the opening of such an amazing, collaborative center as the best thing that has ever happened. 

About StartingBlock and Chandra’s Role

StartingBlock is a large, entrepreneurial hub that occupies 50,000 square feet and three floors of “The Spark Center”. The mission of StartingBlock is to create the intersection that builds a connective, collaborative startup community. The organization focuses on four areas:

  1. Cultivating entrepreneurs - including entrepreneurs from diverse backgrounds and diverse sectors.

  2. Accelerating startup growth.

  3. Executing innovative ideas to get them into the marketplace.

  4. Building a collaborative startup ecosystem that is not only financially successful, but good to their employees and gives back to the community.

StartingBlock runs a number of programs designed to cultivate early stage companies, help mid-stage startups grow, and encourage entrepreneurs to help the next generation by giving back. They offer affordable and flexible workspace, access to investors, a centralized network of existing and emerging industry players, professional advisors and mentors, accelerator programs, and education and community programming.

StartingBlock also houses different organizations and businesses within its three floors. They have startup companies, partner organizations, and other ecosystem builders that are co-located there. 

“Many of the ecosystem builders in Madison are here at StartingBlock, serving the same companies, aligning our missions and individual areas of focus with each other, avoiding competition, and favoring collaboration because we’re physically all in the same space,” says Chandra.

StartingBlock is a very collaborative organization. We have founding organizations that are partners and they sit on our board and provide leadership as well. That includes the Doyenne Group (our other Summit host), Gener8tor (nationally ranked accelerator), and Capital Entrepreneurs (a community group for entrepreneurs). I am more of the custodian of the StartingBlock project rather than the Director of it.”

Chandra has big plans for driving StartingBlock to become gender balanced. Her goal is to have a third to half of its businesses led or owned by women - making it the first in the country. She plans to continue collaborating with American Family Insurance, the Doyenne Group, UW-Madison, Madison College, and others to create a robust startup community.

What Does Ecosystem Building Mean to Chandra?

Being an entity that is heads up and understands where you fit within an ecosystem, and actively working to strengthen connections between other organizations with similar missions to close gaps that are missing in the ecosystem. To be listening to entrepreneurs as to what they need, and finding synergies with a city’s existing partners, allies, and organizations.”

You can meet Chandra and see her work firsthand at the Madison Summit September 17-19! Details here. In case you missed it, you can read the ecosystem building stories of our other summit hosts here:



Changing the Narrative for Women Entrepreneurs in Madison

You know the phrase, “We’ve been going to the same party year after year?” SCN Member Amy Gannon had that feeling about seven years ago when she found herself at yet another entrepreneurial event full of white males with only a small handful of women. She wasn’t particularly happy with the experience she was having at these events, and she was finding it difficult to meet other women entrepreneurs. One woman she did meet was Heather Wentler, who was feeling just as frustrated. So they decided to go out and talk to other women about it. The result of those conversations? They became co-founders. 

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“We decided that whatever was out there was not really solving the issue. Something else needed to be done so we founded Doyenne.” - Amy Gannon

A “doyenne”, by definition, is a woman who is the most respected or prominent person in a particular field - a perfect name for Amy and Heather’s new venture. The Doyenne Group exists to fill the space that’s missing for so many women entrepreneurs — an organization that understands what it’s like for women who are building a business while wearing many hats each and every day. Doyenne’s mission is to build ecosystems and communities where women entrepreneurs from all backgrounds are able to thrive.

In order to build those communities, Doyenne focuses on four things:

  1. Being a resource for support and professional development while you’re building your company. 

  2. Being a vocal force in transforming the narrative about who makes a good entrepreneur. 

  3. Mobilizing women and community partners to get the work done. 

  4. Funding women entrepreneurs in the form of grants and equity investments.

As you can see, Doyenne is in the business of growing and supporting doyennes. They’ve been doing it for seven years now and have been a very vocal and powerful force in shifting the ecosystem in Madison.

“Women aren’t broken and we’re not in the business of fixing them. We’re actually in the business of fixing the system in which they operate. If we work with women and then send them into a dysfunctional, patriarchal dynamic, they’ll struggle to navigate that. So why don’t we grow them and shift the system so they can thrive? For so many decades in this country we’ve heard, ‘If women would just do x,y,z ... then everything would be fine. That’s not really true. So let’s fix the system and stop trying to fix the women in it.”

Doyenne has more than 150 members and growing. They offer programs like strategic planning retreats, pitch events, and networking opportunities. Through its $1.2 million Evergreen Fund, Doyenne has provided 20 grants and three equity investments totaling $250,000 so far. 

“If we live in a community that holds up the 22-year-old white dude with skinny jeans and a hoodie who coded something in his dorm room, not only are women not going to thrive in that community, that community is not going to build a really robust, vibrant entrepreneurial ecosystem.” Amy adds, “There’s nothing wrong with those guys, they’re just one sliver of entrepreneurship. It’s problematic for everyone, including them, when they’re held up as ideal.”

Celebrating successes

Like many ecosystem builders, Amy often asks herself, “Am I doing enough? Am I helping enough people? Am I having a big enough impact?” 

When Amy and Heather launched Doyenne, the environment was very different. They took a lot of risks by being so vocal about their cause and the way in which the ecosystem was not set-up to support women entrepreneurs.

“Typically when women venture out and speak their minds, they’re put in their place. Over the past seven years, we’ve been very vocal, we’ve been an ally to others who are vocal, and we’ve called people out in ways that could cause a backlash. The fact that we’ve been able to navigate that is a success,” says Amy.

But more than standing up, being vocal, and surviving is that they are in fact thriving in a way that only an ecosystem builder can appreciate. Recently, a male ecosystem builder said to Amy, “I don’t even remember Madison when there wasn’t Doyenne.” 

Thinking back on that remark, Amy says, “I always used to say when Heather and I first launched that we’ll know we’re having success when people say... 

‘We love our beer, we love our Badger football, and we love our women entrepreneurs.’

...After 7 years of trying to fight for legitimacy, for someone to say I can’t imagine not having your organization was incredibly exciting for me.”  

Another big success for Amy was when she realized people she’d never met had their own experiences with and were talking about Doyenne. Amy tells the story of being introduced to another woman as the cofounder of Doyenne. The two women then proceed to have a conversation about Doyenne that doesn’t even include Amy - because they have their own experiences with the organization. 

“In the moments when you realize you’ve built something - you’ve built this entity - you have this influence in the community and are a defining part of people's lives that you’ve never met... That you’re having this ripple influence that you personally aren’t touching... When you have people in your community say we can’t imagine Doyenne not being here. That’s when you feel like... ok. That’s exciting. The organization I’ve built has a life of its own and is having an impact that isn’t visible to me.”

Madison Ecosystem Strengths and Challenges

The Madison ecosystem is exemplary in that there’s not one centralized power or entity. There are lots of pockets of entrepreneurial activity throughout Madison in multiple industries - something we should all strive for in our ecosystems. 

“So many spaces in Madison are infused with an entrepreneurial piece. When many cities look at entrepreneurship they think tech. They look at who’s building high growth tech companies. Ten years ago, that was the genesis of the entrepreneurial interest. But one thing Doyenne and other organizations have pushed is that entrepreneurship is a wide range of activity. It’s not just tech and it’s not just high growth.”

One example of that in Madison is the food cart culture that is now a stepping stone to entrepreneurship in the food business. They have a food financial institute, communal kitchens, programs for people who want to scale food products, and other organizations that focus on supporting food entrepreneurs. There are also a dozen or so co-working spaces, and organizations cropping up to support entrepreneurship in art and even comedy. 

“There are these pockets that are cropping up and growing in an interesting and organic nature. There are multiple entry points and pathways. It’s not like a spoke and wheel where there’s one central hub, it’s a web and network that catches people and starts to move them through the network,” Amy explains. “I think it’s really interesting for a city of our size to have so many different connections and not a focal point where one place holds the power and everybody dances to that power. There are many players, many voices, many versions of entrepreneurship. So, if any one of those organizations doesn't survive, the web is still in place.” 

As amazing as that is, the challenge is that all of those spaces and pockets are trying to figure out how to get the resources they need. 

“We’re all competing for a small bucket of dollars or recognition. In that way, we have to start thinking about collaboration across all of these entities and growing the pie rather than fighting over pieces of the pie. That’s a shift in culture I’ve been watching over the last ten years. How do we say, I’m not all things to all people and I want my entrepreneurs to get help from me but also from these other organizations? How do we do this in a collaborative way so that there are multiple entry points for different people and multiple things available and we are all building together?” 

Another challenge in Madison is racial equity. According to Amy, Madison is “one of the worst places in the country to be African American. On all metrics.” 

Doyenne is driving the conversation around women and is looking at ways to better serve women of color. They have also included men of color in some of their funding efforts. Amy sees the equity problems in Madison as horrific, but she also sees opportunity.  

“The city’s challenges are also opportunities. When we say the challenges we’ve encountered around these issues are unacceptable, we’ll drive solutions that have to be innovative and creative and so they’re going to come from the entrepreneurial ecosystem builders. The next 10 years of Madison you’ll see that work coming to fruition and playing out if we’re committed to it enough as a community.”  

Why is Amy a Member of SCN?

“This work is so frustrating. While I have my collaborators here in Madison, to be able to step out of this world where I live and work and talk to people who are doing similar work elsewhere is so refreshing. Many times if you tell people you are doing ecosystem building they don’t know what you’re talking about. When you talk to your peers from other cities, they get it, and you can have a level of conversation that you can’t have otherwise. 

Just to learn about all of the different things that are going on in other cities is powerful. It gives me the opportunity to look at my community from the outside. I think, for everything you do in life, if you can find a way to step outside of the work, the activity, or the situation to see it from the outside, it makes you better on the inside. SCN gives me the opportunity to do that. Every time I engage with SCN and with my peers in other cities, I learn from them.”

Meet Amy in Person

Amy is on the Madison Committee and has been integral in the planning of our Fall Summit. You can meet her, learn more about her work and company, and get a deeper look at what’s working and not working in Madison September 17-19 during the Madison Summit. 

The Madison team has taken a lot of feedback into account and built an arch of experience that starts on Tuesday and ends on Thursday. Each session builds on the other. Amy is eager to explore programming elements at the Madison Summit that are different than traditional panel discussions. 

"Our goal is to shift to a more interactive and workshop style engagement. Instead of someone speaking to an audience, we have facilitators organizing interaction among members and learning and doing at the same time. There will be speakers, but the approach is interactive.

We’ve also selected themes that apply to you no matter what you do in your ecosystem - whether you run a  co-working space, are driving economic development, or running a coding program. For example, how do you effectively tell your story internally and externally to different audiences? What are the skills, mechanisms, and tools to help you do that? How do you navigate conflict? How do you actually reach a more diverse audience and engage them?” 

Amy also pointed out that they put a great deal of thought into making sure everyone is integrated - whether this is your first summit and you don’t know anyone or your 5th summit and you have your established relationships. They plan to mix and match people in different situations so that everyone is engaged in learning.


Do you have your ticket to Madison yet? Learn more about the Summit here.

13 Organizations that Support Black Entrepreneurs

August is National Black Business Month, a month to recognize Black-owned businesses across the country. Entrepreneurs face multiple barriers when it comes to starting and growing successful businesses. But as a Black or minority-owned business, those barriers are compounded by institutional and racial barriers. Our ecosystems and economies will not thrive if we continue to leave out Black entrepreneurs from narratives, funding efforts, programs, and initiatives. A healthy ecosystem is one that removes barriers for all and celebrates the voices of every entrepreneur. Innovation does not come from sameness, it comes from diverse perspectives.

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As ecosystem builders, it's important to match words to actions around diversity and inclusion. Here are some great organizations that seek to support Black entrepreneurs both nationally, and within their ecosystems. 

Forward Cities

Forward Cities is a national capacity-building and learning network working within and between cities and micropolitans to create more inclusive entrepreneurial ecosystem development. Forward Cities currently works within the Cleveland, Detroit, New Orleans, and Durham ecosystems to accelerate inclusive innovation, and foster shared learning and collaboration between cities. We’re proud to have Fay Horwitt, their Vice President of Community Innovation as a member of SCN. 

Code2040

Code2040 is a national nonprofit that seeks to activate, connect, and mobilize the largest racial equity community in tech to dismantle the structural barriers that prevent the full participation and leadership of Black and Latinx technologists. Through events, trainings, early-career programs, and knowledge sharing, Code2040 equips Black and Latinx technologists and their allies with the tools, connections, and the care they need to advocate for and achieve racial equity in the tech industry. Check out their programs here.

NewME

NewME is an entrepreneurship education program, serving early stage business founders and their teams through mentorship, specialized curriculums, and capital investment. Their program enables founders to completely re-evaluate product, sales, and marketing strategies, prepare for investment pitches, and connect to a network of partners. As the first underrepresented founder focused program in the United States, NewMe has led founders to more than $47 MM in funding.

Code Fever 

Code Fever is based out of Miami, Florida and focuses on shifting the way Black communities engage and create value within the innovation sector. The organization brings resources, training, networks, funding, and inclusive policies to the Black community to build an asset and talent-filled space where innovation can thrive. Code fever runs the following programs in order to do so.

  • Coding, digital literacy and startup bootcamps

  • Monthly office hours with industry professionals 

  • Space Called Tribe Co-Work and Urban Innovation Lab

  • Blacktech Week - a national annual conference held in Miami and a national 6 City Tour aimed at increasing exposure, workforce opportunities and deal flow by getting black startup founder access to VC's, advanced education, and networking opportunities

  • Reports and Content creation - collecting data and telling the stories of innovators of color and increasing the resource magnetism of the black community.      

We’re also proud to have Code Fever founder Felecia Hatcher as a member of SCN.

Black Girl Ventures

The Black Girl Ventures Foundation is dedicated to offering comprehensive education and advisory services that outline a road map for the growth and success of minority and/or veteran women entrepreneurs. Their vision is to create a society where Black and Brown women founders have equitable access to social and financial capital to grow their businesses.

They host crowdfunded pitch competitions in DC, Baltimore, Austin, Chicago, Atlanta, Detroit, Philadelphia, and New York. In the future, they plan to move beyond pitch competitions and create five Chapters called Venture Boards in Birmingham, Houston, Miami, Durham, and Philadelphia. These chapters will create access to capital, connections, and resources for the Black/Brown women in their local community. Black Girl Ventures was founded by another SCN Member, Shelly Bell.

Black Founders

Black Founders is creating an ecosystem that stimulates tech entrepreneurship and fosters economic growth. They develop global programs that equip entrepreneurs, inspire innovation, and share resources. They host networking and educational events in San Francisco as well as cities like Atlanta, New York, and Austin. They also host HBU Hackathons and conferences.

Backstage Capital

Backstage Capital invests in underrepresented founders through funding and accelerator programs. 

The Black upStart

The Black upStart teaches aspiring Black entrepreneurs how to start a successful and profitable business through an intense, culturally-relevant popup school. Their learning experience prepares Black innovators to compete by training them to:

  • THINK BLACK:  Learn how to brainstorm a profitable business idea

  • BUILD BLACK:  Learn how to build your first prototype

  • PLAN BLACK:  Learn how to craft a business model canvas

  • TEST BLACK: Learn how to validate your business idea

BLNDED Media

BLNDED Media’s goal is to change the narrative of who can be, and what it looks like to be, a person of diverse background in business and tech. They were founded on the belief that media should be used as an instrument of change to inform, connect, and empower individuals to make a positive impact on their community. As the leading media platform for diverse founders in Austin, Texas, they work to provide a voice for underrepresented entrepreneurs in tech and highlight organizations that support diversity, in order to build a more inclusive startup ecosystem. SCN member Naji Kelley is the founder. You can read his story here

Techstars Foundation

The mission of Techstars is to develop and support underrepresented entrepreneurs by providing non-profit organizations with grants and access to the Techstars Network. 

MORTAR

MORTAR’s mission is to enable under-served entrepreneurs and businesses in the Cincinnati area by creating opportunities to build communities through entrepreneurship. 

“When neighborhoods are growing, a lot of planning goes into renovating historic buildings and creating magnificent green spaces that look awesome in the background of social media selfies – while little attention is paid to the existing residents of these now flourishing areas. In the same way that these locations have the potential to become booming communities, MORTAR believes that the neighborhood’s residents have the potential to create booming enterprises – just footsteps from their homes.”

MORTAR focuses on those who are often ignored in underserved and redeveloping communities and offers non-traditional entrepreneurs the opportunity to use their inherent talents to not just make a dollar, but to positively participate in the rise of their ecosystem. Co-founder Derrick Braziel is also a member of SCN.

Opportunity Hub

Opportunity Hub (OHUB) is an early stage investment and wealth creating platform to ensure that everyone, everywhere has early exposure to the tech, startup and venture ecosystem; access to in-demand technology education, training and talent placement; an onramp to startup entrepreneurship programming, resources and capital and vetted investment literacy and opportunities for multi-generational wealth creation with no reliance on pre-existing multi-generational wealth.

After seven years of doing this work, OHUB is scaling by launching 100 citywide initiatives, 500 college chapters, 10 labs, and 1 academy to ensure that at least 10,000 of the nation's leading Black & Latinx students, young professionals, seasoned executives and startup entrepreneurs receive new technical (software engineering), technical sales and high growth company building skills, paid summer internships and full time roles; startup entrepreneurship resources and early capital; and, access to vetted investment opportunities, wealth building tools and more. As apart of this expansion, they will take 500 of the top students (undergraduate and graduate) from top US colleges and universities, which include Historically Black Colleges and Universities (HBCUs) to their signature conference, OHUBxSXSW, the official diversity and inclusion initiative of SXSW.

Verticle404

Vertical404 is an Atlanta-based Accelerator and Pre-Seed Venture Fund – providing the education, mentorship, network, and capital required for Black & Latinx entrepreneurs to lead successful startups. They’ve cultivated an ecosystem suited to address the unique challenges founders of color face – offering programs that successfully guide founders through the sequential process of validation, launch, and scale. SCN Member Charlton Cunningham is their Director of Partnerships.

Ways to Support Black-Owned Businesses 

As you can see, there are lots of ways to support Black-owned businesses in your entrepreneurial ecosystem. But first, you need to identify them. Can you name 10 Black-owned businesses in your ecosystem? We challenge you to start there. Seek them out and then highlight them out on social media for National Black Business Month. Here are some other ways you can support Black-owned businesses:

  • Spotlight Black-owned businesses in your ecosystem

  • Connect them to customers in their market

  • Make introductions to investors

  • Advocate through words and actions, not just introductions

  • Be more intentional about the diversity of your events and programs

  • Develop a panel pledge

  • Show up and support diverse events in your community

  • Give them space to talk about themselves

  • Find ways for Black voices to be heard and speak for themselves.

  • Seek out and engage Black entrepreneurs

  • Reach beyond high growth business to understand the needs of people starting any type of business

  • Be intentional about the narratives you create around Black entrepreneurs

You can also take a page from any one of these programs or organizations who are doing the work to support ALL entrepreneurs in their communities. 

How do you support Black-owned businesses in your communities?


Naji H. Kelley: BLNDED Media

Naji H. Kelley: Showcasing the Stories of Diverse and Underrepresented Entrepreneurs

Naji H. Kelley is the founder and CEO of BLNDED Media, a leading platform for the voices of diverse and underrepresented founders, working toward providing a voice for underrepresented entrepreneurs in tech and highlighting organizations that support diversity, in order to build a more inclusive startup ecosystem. We interviewed Naji to learn more about his thoughts on entrepreneurial ecosystem building, as well as his hopes for SCN.

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How do you define ecosystem building?

Developers of relationships and opportunity that leads to the development of culture, resources, and opportunities for how our cities, and communities will function, look, and feel.

What is your primary role as an ecosystem builder in your community?

My primary role is helping create a platform to showcase the stories of startups, people, and organizations supporting diversity and inclusion throughout media, tech, and business ecosystems. Additionally, bringing entrepreneurs and different ecosystem stakeholders together to help build relationships that yield positive impact for entrepreneurial community, especially entrepreneurs of color. 

Why are you part of SCN?

I was interested in joining SCN because of the ability to connect with people who have more experience than myself around the Nation building ecosystems in the tech space and beyond. A great opportunity to learn from others and broaden my resources and access to help others. 

Which SCN committee(s) are you a member in or interested in, and why? What do you hope to contribute?

I want to act as a conduit for the voices from communities often overlooked in larger ecosystem conversations that deal with how capital, education, resources, tech, etc. are used to help create more inclusive business ecosystems.

In terms of professionalizing the role of Ecosystem Builders, what (issue, improvement, change) has your highest priority? What needs to happen NOW?

Equal opportunity to connect Ecosystem Builders to educational opportunities, including fellowships across multiple disciples and geolocations to further understand globalization. Connecting the have nots to the haves, to inspire human potential, providing new innovations to the world’s toughest problems we face now and in the near future.

Imagine Marvel is creating a new superhero, the "Ecosystem Builder." What would be her/his superpowers? Her/his appearance? Character? What is her/his one flaw?

Ecosystem Builder brings perspective and communities from all walks of life to the table in new and innovative ways that speaks to the human condition. One flaw of the Ecosystem Builder would be his weight. Eats good and needs to work out twice as hard to keep off the excess weight. Lol :)

What is your ecosystem known for?

Austin is known as one of the best places to start a business in the Nation. Tech companies all over and tech positions in abundance, great weather, opportunities, and friendly community. Internally, Austin is known by many for the challenges it faces around its inequalities.

What are your biggest challenges?

Biggest challenge for me is balancing, taking care of myself and serving the community. Juggling multiple hats across multiple companies and organizations, including my own media startup, all while serving in the U.S. Navy Reserves. 

What is the craziest/scariest/worst/best thing that has happened in your ecosystem building career?

One of the biggest challenges to me is the city’s infrastructure because it’s not designed to handle the volume of people moving here. Traffic is one of the best visual examples of frustration in action. There are a lot of issues around inequality the city faces but with these challenges also comes opportunity to solve them in new ways.  

What do you hope SCN becomes in five years?

More initiatives and programs focused on helping communities of color reach their fullest potential is a high priority for me. Bringing entrepreneurs stories to the forefront to people and organizations who have the capital and resources to make a difference need to be engaged and often to connect the dots and disprove any misconceptions.  

I believe ecosystem builders can act as shepherds for their respective communities in order to blend the overall city ecosystem. Creating opportunities, building relationships, and bringing in new resources that can be felt across the entire city. 


Tiffany Henry

Tiffany Henry

Designing a Framework for Expanding Rural Ecosystem Building

New Startup Champion Tiffany Henry is the Rural Director at Conductor in Conway, Arkansas. In her role as an entrepreneurial ecosystem builder she works with communities to create cultures of innovative problem solving and helps to grow entrepreneurs by connecting them with resources and partnerships to help them succeed. We interviewed Tiffany to learn more about her thoughts on rural entrepreneurial ecosystem building, as well as her hopes as a new member of SCN.

Tiffany Henry (left) after giving a presentation to the local Kiwanis chapter about 1 Million Cups.

Tiffany Henry (left) after giving a presentation to the local Kiwanis chapter about 1 Million Cups.

 What roles or functions do you play in your ecosystem?

The Conductor is a public-private partnership based out of central Arkansas that supports innovators and entrepreneurs through mentoring, accelerator and bootcamps, a makerspace, meet-ups, and other similar activities. We recently received a grant from the SBA to expand our offerings to ten rural counties surrounding our home base. My role is to build the infrastructure and oversee the expansion, and to hire and train local ecosystem builders who will tailor the programming to their community’s needs. 

 

What is your definition of an ecosystem builder?

An ecosystem builder sees the possibilities for innovation, progress, and connectedness in their community, and believes that supporting and strengthening entrepreneurs is the force that brings those possibilities to life. Similar to building a house, a mason would want to be sure his structure is as strong as possible, with the right ratio of brick and mortar to hold it all together. An ecosystem builder wants to make their community as strong as possible, pulling together entrepreneurs and the support resources to create a cohesive and sturdy structure that can hold the weight of comprehensive economic development. However, one major difference is an entrepreneurial ecosystem is fluid and constantly changing and adapting, therefore an ecosystem builder’s work is never finished! 

 

What are the biggest challenges you face in ecosystem building?

The biggest challenges I face in ecosystem building align with ESHIP Goal 1: Inclusive Field and ESHIP Goal 6: Universal Support. Rural communities can be overlooked as places that spur innovation and that have a robust talent. Particularly as it pertains to tech companies and remote work opportunities. Infrastructure barriers are what prevents rural communities from thriving, not a lack of vision or grit. The external perception of there being minimal value in building a rural ecosystem is a challenge, as well as advocating for inclusion of the rural perspective in policy discussions. 

Barriers of inclusivity and universal support are also seen within the communities as well. Close relationships and family histories can be a hurdle to overcome, which are typically magnified by personal identity markers like church affiliation, political views, or cultural differences. One of the coolest things about being an ecosystem builder is to see these challenges as opportunities for learning and growing together, because ultimately most people share the same goal of seeing their community and economy grow and thrive. 

 

What is the most successful/impactful program you have done in your ecosystem? 

One of the things I am most proud of is my home town of Russellville, Arkansas receiving a Local Foods Local Places (LFLP) award from the EPA to provide consulting for a culinary incubator/makerspace. This project is a public-private partnership between the city and our local university, where the city owns the building and the university coordinates the programming. This two year saga has involved lots of personal outreach to the city and university, prodding for progress. Activities included having the Mayor and university Vice President present at 1 Million Cups to spark external support, host the Mayor and VP with their staff on a multi-city tour of other makerspaces in the state and hear from their local entrepreneurs about the benefits of the space, presenting to Main Street Russellville about the opportunities for this project and how they can get involved, and last but not least, writing the LFLP proposal and providing it to the city to submit along with all the necessary support letters. We were notified a few months ago we were accepted into the program, and our first community meeting is in September. All of these actions I took outside of any official job or capacity, but as a passionate member of my community. I consider this to be the most successful thing I have done for the ecosystem because It was through this experience that I realized that I am an ecosystem builder. It has been very rewarding to see relationships and partnerships that were formed through this process continue to blossom and grow and I look forward to watching the huge impact I know the culinary incubator/makerspace will make in my community. 

 

What is your biggest frustration as an ecosystem builder?

My biggest frustration as an ecosystem builder is when people or organizations are not interested in collaborating. It is doubly frustrating when there is a person who wants to connect their resources, but their governing organization does not. For example, when we were forming our 1 Million Cups organizing team, a staff member from the Chamber of Commerce totally understood what we were doing and saw the benefits of the program. She wanted to be involved and saw the potential for the Chamber to connect to early stage startups. However, the Executive Director of the Chamber did not see the value of supporting early stage entrepreneurs and preferred his staff focus on typical economic development avenues. I get frustrated because I know ecosystem building works, and I know that eventually when programs are successful people want to be on board. I just prefer they cooperate from the beginning!

 

What ecosystem building skill or knowledge do you want to gain? 

I want and need to continue to learn how to be more inclusive. It is a repeated topic of discussion of my team, and the number one priority as we design programming and evaluate our successes and opportunities for growth. There is no ecosystem without diversity, and I hope to always be one who contributes to a society of equitability and justice.

 

What’s next for you as far as ecosystem building?

My next step for ecosystem building is designing the framework for the rural expansion of our work at the Conductor. This is an unprecedented opportunity for the state of Arkansas, as we have been awarded a grant to identify and train ecosystem builders to run their own programming in their communities. In addition to the SBA award, we also are included in the Kauffman Inclusion Open to bring our 10x Accelerator to six rural regions through what we are calling the 10X Rural Growth Program. Each region will have 5-10 companies who will go through 5 weeks of startup curriculum followed by one-on-one mentorship and coaching. I am so excited to bring these programs to the entrepreneurs in rural areas, and can’t wait to develop ecosystem builders who will serve to strengthen our communities and our state!

 

What motivates you as an ecosystem builder?

I am powered by the “A-ha!” moments when connections are made and needs are filled for entrepreneurs. I was working with an entrepreneur who was frustrated by perceived opaqueness from her city government. I asked if she had seen contradictions between what was said at city council meetings and the subsequent actions taken in the community. When she told me she had never attended a city council meeting I said she should go and see for herself what was being discussed. I could almost see a literal light bulb turn on in her head as she realized she could be a part of the conversation if she would just take action and go. I am motivated when I see others empowered to be the change they want to see in their communities. 

 

What are the most important things that need to happen to advance the field of ecosystem building?

I think ESHIP Goal 2: Collaborative Culture is one of the most important things that needs to happen to advance the field of ecosystem building. Because of some ESO objectives and funding models, there can be a sense of competitiveness and fear if support for a newly created venture is credited to a particular organization. While meeting objectives and maintaining funding are legitimate concerns, fostering a spirit of uncooperativeness is the totally wrong approach to strengthening the ecosystem and does a disservice to the entrepreneur. I firmly believe a rising tide lifts all ships, and when builders and organizations can learn how to work together in healthy and supportive ways everyone succeeds. 

 

You've just joined SCN. What does it mean to you to be an SCN member or what are you hoping you can get from SCN? 

I am so excited to be a part of SCN!!! It is such a joy and a privilege to join this dynamic group of innovators, doers, makers and dreamers. As I have been growing in the field over the last few years, whenever I would read an article or interview that was particularly impactful, or talk to a person that was so energized and insightful, it would more likely than not be an SCN member. I love the diversity of the SCN membership and that the summits are always in new places. I hope to gain wisdom from the deep experience of the group and form lots of friendships with incredibly inspirational people. 

 

Are you planning to attend the Madison Summit and what do you hope to learn or accomplish at the Summit? 

I am not attending the Madison Summit because the RuralRise Summit is at the exact same time. RuralRise will be in Pine Bluff Arkansas this year, so I definitely need to go and support my state that I love so much! I appreciate that SCN summits are so frequent, I look forward to attending the next one!

 

What do you hope to contribute to SCN? What skills or interests are you hoping to share?

I hope to bring encouragement and positivity to SCN and for members to know I am always on their team. I am skilled at listening and communicating and tend to be bent towards empathy and compassion. I hope to contribute to the knowledge bank with perspectives and experience from the rural space and provide as many connections and resources as possible to help other ecosystems thrive. 


How Scott Resnick Is Changing the Startup Ecosystem in Madison, Wisconsin

How Scott Resnick Is Changing the Startup Ecosystem in Madison, Wisconsin

The University of Wisconsin, whose campus sprinkles the landscape of Madison, is a hotbed for learning, entrepreneurship, and research. It has been ranked “Top 10” in national research spending every year since 1972, “Top 10” in producing Fortune 500 CEOs, and 19 Nobel Prize awards have been given to UW faculty and alumni. 

It’s no wonder why Scott Resnick was drawn to the University and why, as a student there, he co-founded his first and second companies. While living in Chadbourne Hall, he partnered with his dorm neighbor and friend Jon Hardin to found InZum, an online video streaming software business that ended up failing. 

It didn’t take long for the two to come back together and co-found their second company, Hardin Design and Development, where Scott is now the COO. Hardin builds enterprise-related applications for Fortune 500 companies. Its list of clients is impressive. FedEx, AT&T, the U.S. Postal Service, CNN, Toyota… just to name a few. The company has won top honors at the Consumer Electronics Show, their work has appeared in Apple Computer’s iPad commercials, and they were named one of the city’s best places to work by Madison Magazine.

But starting a major tech firm and being a huge success was not enough for Scott. Like other members of Startup Champions Network, he’s passionate about civic engagement and entrepreneurial growth. In 2011, Scott was elected to the city council and was re-elected in 2013. He was the youngest City Council member for any major metropolitan city. In 2015, with a vision for Madison to have an innovative, open, and transparent government, he put his hat in the ring for mayor. 

His vision? To create “the most open and transparent municipal government in the country that proactively responds to climate change and a city that’s a hub for creativity and innovation in economic development, the arts, basic services and interacting with residents,” he told the Cap Times during the mayoral race. “The city must deal with the achievement gap, racial inequities, homelessness and transportation.”

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While he didn’t win the mayoral race, he was a strong contender. After that experience, he set his sights on other ways he could improve Madison and spur entrepreneurial growth in his city.

He and Jon Hardin founded Capital Entrepreneurs, an organization dedicated to sparking new business development in Madison. He also oversaw the formation of StartingBlock Madison, and became the Executive Director in 2015. StartingBlock Madison is an "entrepreneurial hub" dedicated to supporting local start-up businesses. 

According to Scott, who was one of the key visionaries on the project, “There’s no other organization like StartingBlock in the country where we have a true partnership with American Family Insurance. Where you’ll have a Fortune 500 company that occupies a building right next to a startup center. It was one of the largest public/private partnerships towards entrepreneurship in the country at its time. Taking in money from the federal government, state government, local government, as well as a large Fortune 500 company, all building a community center around entrepreneurship.” 

It started when a group of entrepreneurs and business leaders began having conversations around a center where entrepreneurs who were looking to grow or incubate an idea, could find the resources they needed all in one place. A place to work, mentorship, programs, accelerators, venture capitalists, etc. 

After some intense fundraising, they partnered with American Family Insurance, who owns the 50,000 square foot, eight story building called “the Spark.” StartingBlock occupies three floors of the building and Scott is now the organization’s “Entrepreneur in Residence.”

StartingBlock has brought in local startup-supporting organizations Capital Entrepreneurs, Gener8tor (a Midwestern startup accelerator program), the Doyenne Group (a mentorship program for women in entrepreneurship and one of the sponsors of the Madison Summit), Bunker Labs (an accelerator for veteran-led startups) The Commons (an organization that connects university students with startups), and the Wisconsin Games Alliance (a trade group for the region’s video game industry). 

Sounds awesome, right? This massive, collaborative, entrepreneurial hub will be the venue for the SCN Madison Summit!

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From the top of the Spark building, you can look down on two lakes and all of Madison’s gorgeous downtown. The city is incredibly walkable and bike-friendly. Scott and the other Madison hosts have been hard at work building two very important things into the agenda for Madison: member interaction and time to see the city. 

“We’re building a hands-on conference where we’ll have many interactions among our members. What we believe fundamentally is the answers that will help solve our startup communities are going to be coming from the grassroots. Individually, the members of the Madison team don't have all the answers, but we know if we work together, we can come up with better solutions to solve the problems of our communities. You should expect a very interactive summit, unlike others in the past,” explains Scott.  

“The other piece,” he adds, “is about enjoying the community and having a great time. Our summit will be situated in between two lakes in Madison’s immediate downtown. Our hotels and Airbnbs are within blocks of our center, and all of the programming is within a mile and a half radius. We are a small community, which means you’ll have an opportunity to see and feel the greater Madison Community while you’re here.”  

Scott’s Role at SCN

Scott is not just a Summit host, he’s also an integral part of our Metrics and Policy Committee. So, in addition to planning the Fall Summit, Scott has been working with the metrics committee to build a digital scorecard our members will be able to use to score the health of their ecosystems. 

The scorecard pulls in standard data like venture capital inside a community but goes deeper by  pulling in information like SBA loans, Inc. 5,000 companies, patent information, and Bureau of Labor Statistics data (which measures talent). 

“Using a whole myriad of data points, we will be able to pull together an index to identify cities who are doing something special that are not being recognized in general rankings.”  

Why is Scott a Member of SCN?

“To learn best practices from all of our nation’s communities. Learning about other ecosystems and other startup communities allows me to bring best practices back to Madison. You can see where we’ve implemented new ideas that we’ve either learned from SCN or other functions through the Kauffman Foundation playing. For example, we do a monthly intro to the Madison Startup Scene as a way for anyone interested in Madison to pop in and learn how to get a foot in, inside their community. We took the idea originally from Austin and now have seen it shared throughout other SCN communities.”


Storyteller, People Connector, Ecosystem Builder: WE-C-U, Andrew

If you’ve been on committee calls or have attended some of our events this year, you’ve likely met or heard the voice of Andrew Mathew. Andrew is a recent addition to the SCN staff and works on the membership and Intercultural Unity (ICU) committees.  But who is this young guy full of passion and excitement about this work? It’s time you got to know Andrew and HIS work a little better.

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Andrew is a recent University of Virginia (UVA) grad who has a lot of aspiration and the natural ability to cultivate community. While Andrew was in school, he started a community of South Asian students to engage in deeper discussions that were relevant to every day college life. 

“There is a big population of South Asian students at UVA, but not many opportunities to go deeper and connect on emotional levels, especially after the tragic events of August 2017 in Charlottesville. This group was formed to have a safe space to connect, share stories, and process issues we face in our everyday life,” says Andrew. 

[For those who don’t know, the Charlottesville tragedy Andrew is referring to, is the “Unite the Right Rally” that ended in violence and the death of a Heather Heyer.]

A year ago, Andrew picked up a job in storytelling where the bulk of his work was interviewing people in the community who are engaged in powerful and innovative work. That assignment led him to interview Larkin Garbee (our current Interim Executive Director).

“I had met Larkin once before, and as soon as I took the job I knew she should be amongst the first people I interview. During the interview, we ended up talking about the communities we were working in. I mentioned to her that in college my biggest accomplishment was starting a community group of South Asian students. Larkin mentioned to me briefly that my work in college was the work she was engaged in, just in the professional field. I was intrigued, but my purpose to hang out with Larkin was to tell her story, so I wasn’t about to ask for a job. Turns out, she was three steps ahead of me. The next morning I got a call from her about working with SCN.”

You can read Andrew’s story about Larkin here

Andrew’s work at SCN

Andrew has been engaged with the work of the Membership committee and ICU committee for the past six months. 

On the Membership Committee, Andrew is working on towards the goal of recruiting and onboarding 500 members in all 50 states over the next two years. He has been working hard with the committee to define our membership criteria and benefits, and to make new recruits feel welcome and plugged in. 

“I love people, I always have. I’m not so good at believing in myself, but one of my greatest gifts is quickly recognizing and affirming the potential in others. Membership was a perfect place for me to do that in a growing community, but also start to believe in myself. While I have the opportunity every day to be intentional with the awesome members of SCN, I am forced to also evaluate myself, and my own worth. I’m not just the person saying hello & welcome, I’m part of the team working out the strategy and vision for what membership in SCN even means.” 

He also supports Paulo & Cecilia in their work on the ICU Committee. “Intercultural unity is not just something I’m passionate about, it’s something I have A LOT to learn about. I’ve spent so much time pouring my energy into my own peer group, now the next step in my personal and professional life is to learn how to connect different groups of people and how we can all support each other best. The work in ICU is extremely powerful for me in my personal life. It’s the kind of stuff I think about every day before and after work anyways, so to be able to work directly in that committee is a dream come true.

ICU right now is all about being known. SCN is about to grow a lot, and it’s important that ICU be one of the first things people hear, see, and know about as they’re being on-boarded into SCN. I can’t share all the details on our awesome secret projects, but a big one is just sharing out to the rest of the community what ICU is and what it hopes to accomplish.”

Andrew is most excited about the people within the SCN community he meets and interacts with every day. 

“Every time I meet someone who is in SCN or related in some way I’m starstruck. I don’t just say that. I remember when I first got to meet some of you guys at TomTom Fest. I kept calling my girlfriend after an event and debriefing my experience. When I meet you, I feel so heard and valued. I worked so hard in college to find people that cared intimately about more than just money and success. Everyone in SCN is so committed to an idea or a peer group that needs to be shared and known and loved. Working in Membership I get to see it all. It’s overwhelming. I know a lot of you do a lot of small talk/pitches/etc but every time you share what you do and where you do it, this 22-year-old flies to the moon and back. Your stories give me the confidence to be myself and pursue what matters, and you give me hope that all people will be known and heard one day. 

So often I’m struggling to find people who get it, who hear me when I say South Asians are underserved and represented. Most people “get it” like it’s some charity work. But y’all are different. You really want to know and engage in the work, even when it’s excruciatingly painful. You are my heroes and that’s what I’m most excited about working with you.  

What is Andrew working on outside of SCN?

Andrew is a storyteller at Share More Stories, and is also working on a very exciting project with a professor at Virginia Union University to introduce a Richmond specific and centered Hip-Hop archive. 

“It’s my DREAM that one day there will be a museum exhibit on the history of hip-hop in Richmond, housed in Richmond, that everyone can come and explore. The potential for our youth to come and see the stories of how people in their neighborhoods have used music to empower themselves and others, and then get to tell them that they can do the same, well there’s nothing better than that. I hope in a year or two I’ll have some more concrete things to share about this, but in the meantime, just know that our communities are not just places of opportunity and potential for the future. Our cities often have been engaged in dope work for years, but maybe they just don’t know it. Or maybe they do and they just haven’t gotten the proper recognition for it that they deserve. Highlighting these stories and people not only sheds light on the history of empowerment and strength in our communities, it also produces the best secret ingredient for current and future ecosystem building. It shares the love y’all!”

We love having Andrew as part of our team. If you’d like to join him on either the membership committee or ICU committees, or just want to pick his brain about music education and hip-hop, reach out!

Spreading Pride and Inclusivity from Ecosystem to Ecosystem

Chris Cain, Chief Experience Officer at Alternatives Federal Credit Union & SCN Communications CoChair

Chris Cain, Chief Experience Officer at Alternatives Federal Credit Union & SCN Communications CoChair

SCN Communications Co-Chair Chris Cain recently made a big move: from rural Staunton Virginia, where she was the Director of the Staunton Innovation Hub, to Alternatives Federal Credit Union in Ithaca, New York. It seems as though no matter what ecosystem she’s in, Chris is passionate about cultivating programs and spaces of inclusion. Before she left Staunton, she was integral in helping the Shenandoah LGBTQ Center get started. You can read more about the efforts on the Kauffman Foundation blog here.

Now, settled into her new role as the Chief Experience Officer at Alternatives Federal Credit Union, Chris is helping to provide life-changing resources for the LGBTQ community. This week,  Alternatives just announced the launch of its TransAction Financial Empowerment Program, a program to provide financial loans to transgender and non-binary community members.

“This program is one of the first in the United States that is specifically for transgender and non-binary community members. It’s a huge deal and I am excited to be a part of it,” says Chris.

TransAction provides access to funds to support gender affirmation, such as hormone therapy, vocal coaching, new wardrobes, legal documentation updates, and surgeries/procedures—without the risks of high-interest credit or predatory lenders.

There are two kinds of loans:

  • A personal loan for one-time expenses related to gender-affirming surgeries and related costs and one-time expenses for transition-related clothing, vocal training, and other needs.

  • A line of credit for ongoing transition-related care and expenses.

This is just one example of the life-changing - ecosystem building type of work Alternatives does -  and it’s part of the reason Chris left Staunton Innovation Hub and relocated to Ithaca. But the story is a little deeper than getting a new job. Chris actually developed her passion for community building at Alternatives. After attending VCU in Richmond and getting a job at Capital One, a few things became apparent to her.

“I learned a lot about money at Captial One - and a lot about what I didn’t want to do.”

Chris left Capital One, moved to Ithaca, and became a teller at Alternatives. She learned a lot about community development and learned how to use traditional financial tools to help people out of poverty. She took what she learned to help run the student credit union and teach financial literacy courses to kids in the community. She then moved back to Richmond and became the Director of Asset Building at New Richmond New Ventures, a Women’s Business Center. From there, she went on to be the Executive Director of the Staunton Creative Community Fund, then became Director at the Staunton Innovation Hub in Staunton, Virginia.

“I have helped people out of poverty, helped teach the power of financial literacy, and helped fund companies for people in marginalized communities. I learned how to do all this amazing work at Alternatives.”

Tell us about your new role and why you are excited about it

“As the Chief Experience Officer, I head up the marketing department, development department (fundraising), and community programs (like financial literacy classes, free tax prep, small business development education). But what that really means is I help raise the money to launch innovative initiatives that help people out of poverty and then tell the world about it.”

Tell us about Alternatives Credit Union and what drew you to back the organization

“Alternatives has been fighting for economic justice for 40 years and is a model credit union on a national level. We believe that true financial inclusion and empowerment is a fundamental right. We create programs designed to close the gap and remove barriers to financial stability and success. Our services are geared towards people who have been marginalized and have little resources. We have checking and savings accounts where people who have had a rough financial history can start fresh. We have small business loans that are character-based lending rather than credit based lending. What that means is we look at your business strategy and non-monetary connections within your community.

At Alternatives, I have an opportunity to really push the envelope on how money can help impact the community. I’m coming back to be a part of the next generation of leadership. This is real. It’s taking money, education, and support, and fundamentally changing peoples lives. I couldn’t wait to be able to do that. Being able to get money back into the hands of people who have been disenfranchised their entire lives is what I want to do with my life.”

And she’s doing it!

How can people within the financial services industry serve as entrepreneurial ecosystem builders in their communities?

“They are. They just don’t know that they are. Financial institutions can play important roles within their ecosystems by simply listening to the needs of entrepreneurs and creating the tools to help them. VCs and Angel Investors are awesome, but they aren’t the answer.”

Chris believes that financial institutions should pair up with coworking spaces and accelerators to offer the financial tools that entrepreneurs need.

“There is a disconnect between services for entrepreneurs and banking services because most mainstream banks don’t have the resources to do the one on one support entrepreneurs need. And, it’s not profitable. The attention generally goes to the high growth tech startups and not to the small startups that need that kind of help.”

Here’s one huge impact Alternatives has made in their community. They were one of the first financial organizations to do a living wage study in order to ensure they were paying their employees a fair wage. Their living wage study has become a tool of industry throughout the country for 25 years!

“We took a hard look at how income inequality works in our organization and are taking a stance on that by closing the gap with both our pay and raise structure.”

How can entrepreneurial ecosystem builders leverage financial institutions to better serve their communities?

“Ecosystem Builders should start by having the internal dialogue for how they can pair up with financial institutions that care about entrepreneurship, and have the tools or have the capacity to create the tools, to help move the ecosystem forward.”

Chris encourages fellow ecosystem builders to seek out the credit unions who care and engage them.

“Do an asset inventory of your region and find out who is doing the work that places like Alternatives or the Staunton Creative Community Fund are doing. Talk to them about who their clients are. See how you can partner.”

What is an entrepreneurial ecosystem builder to you?

“An entrepreneurial ecosystem is the way to connect people and resources together in a way that is organic to help entrepreneurs. An ecosystem builder is the person right in the middle of all that - orchestrating connections to people and resources. You could work at a credit union and be an ecosystem builder. You could work at City Hall and be an ecosystem builder.”

We can’t wait to see what Chris’ expertise and passion will bring to Alternatives Federal Credit Union, and the communities she seeks to empower.

Interim Executive Director Larkin Garbee

Richmond Ecosystem Builder Larkin Garbee Appointed Interim Executive Director of Startup Champions Network

Official Press Release

Richmond, VA October 3, 2018 Larkin Garbee has been chosen as the Interim Executive Director and Board Chair of the Texas-based non-profit, Startup Champions Network by the organization’s board of directors.  Larkin has over thirteen years of leadership, development, and management experience.  Her long history of interim and transition work most recently has included serving as the founder or cofounder of 804RVA, Lighthouse Labs, Startup Virginia, and RVA Makerfest. Larkin also currently sits on the board of Girls for A Change.  

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“Larkin's extensive knowledge and experience as an inclusive community builder in Richmond, combined with her passion for ecosystem building and innovation, is what made her the perfect fit to serve as Interim Executive Director. The board is excited to have her lead our organization and help continue our work connecting and providing resources for entrepreneurship ecosystem builders.” - Mike Binko, board member and co-founder of Startup Maryland.

Larkin will work closely with the Board of Directors and leadership committees to identify immediate priorities to build trust, sustainability, organizational strategy and strengthen communications and capacity. Her first major milestone with the organization was obtaining funding from the Ewing Kauffman Foundation. Announced during Denver Startup Week, the Kauffman Foundation grant award will help SCN formalize and professionalize efforts around creating sustainable economic impact by supporting innovators and entrepreneurs in any community.

“In the U.S., we have seen a rise in startup and innovation activity outside of typical epicenters like Silicon Valley. These developments are a direct result of the work of entrepreneurial ecosystem builders who are driving economic outcomes by creating local and regional initiatives that support and grow new businesses. I have benefitted from having access to this network while cultivating an entrepreneurial ecosystem in Richmond, Virginia. I am honored to have the opportunity to now lead this national network of entrepreneurial ecosystem builders so we can continue to share best practices and learn from each other. Startup Champions Network is eager to engage with the Ewing Marion Kauffman Foundation on an ambitious plan to amplify and scale the efforts of entrepreneurial ecosystem builders so that thriving and inclusive communities can exist across our nation.” - Larkin Garbee

Larkin Garbee Bio 

Larkin Garbee is a founding member and current Chair of the Startup Champions Network. She is an ecosystem builder and civic instigator with a passion for supporting founders and building inclusive communities.

In 2011, Larkin founded 804RVA, Richmond, Virginia’s first technology-focused coworking space. In 2012, she joined Startup America and expanded her work from community building to startup ecosystem building. Since then, Larkin has launched Lighthouse Labs (a top 20 nationally-ranked accelerator), Startup Virginia (an incubator), RVA Makerfest (which attracts 10,000 participants annually), and a pre-accelerator at Virginia Commonwealth University. She brought national programs to Richmond, including Unreasonable Labs, CoStarters, Startup Weekend, and Startup NEXT and has hosted over 900 technology and entrepreneurial events.

Larkin has presented at the White House about connecting Virginia’s entrepreneurial hubs, was recognized by Style Weekly’s Top 40 Under 40, and currently serves as a board member for Girls for a Change. She is a serial entrepreneur whose current mission is to support and build diverse and inclusive ecosystems.


SCN Denver Summit News

Exciting News From the SCN Denver Summit & Denver Startup Week

Our Denver Summit kicked off this week amidst the flurry of activity in Denver for Denver Startup Week. It has been awesome to meet with our members and be among so many innovation ecosystem builders.

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We are delighted to be running the official Ecosystem Building Track during Denver Startup Week while also continuing a deep-dive on inclusivity and diversity via our Inter-Cultural Unity (I-CU) programming.

So far, we’ve heard from Scott Case and Steve Nager on the power of connections and ecosystem building, NFL players Ryan Shaw and Shadow on learning to work and live with your fears, and we’ve had some amazing breakout sessions that spoke to the core of ecosystem building.

To wrap our programming for Denver Startup Week, as the Startup Ecosystem Building Track, we have a few exciting (and big) announcements!

First, we are elated to announce a collaboration with the Ewing Marion Kauffman Foundation! They have awarded us a grant that will help formalize and professionalize our efforts around creating sustainable economic impact by supporting innovators and entrepreneurs.

“We are energized to engage with Kauffman Foundation on an ambitious plan to amplify and scale the efforts of ecosystem builders. As the guiding light for activation of the entrepreneurial spirit for more than 50 years, the Kauffman Foundation has become a trusted peer in support of the SCN mission, vision and values.” - Larkin Garbee, Interim Executive Director of the Startup Champions Network

In the U.S., we have seen a rise in startup and innovation activity outside of typical epicenters like Silicon Valley. These developments are a direct result of the work of entrepreneurial ecosystem builders who are driving economic outcomes by creating local and regional initiatives that support and grow new businesses. SCN’s primary mission is to connect ecosystem builders so they can share best practices and learn from each other – no matter where they operate. In order to achieve this vision and activate the SCN values at-scale, we encourage and welcome the support of other organizations.

“We are delighted to see where the SCN team has taken the craft of ecosystem building.  With their micro-level access to ecosystem builders across the country and our focus on empowering communities to scale the entrepreneurial spirit in their communities we look forward to working with SCN and learning from their knowledge and experience in this space while also helping them become a formalized and even more effective ecosystem support organization.” - Philip Gaskin, Director of Entrepreneurial Communities at the Kauffman Foundation

It's tough to overstate the importance of this development for SCN and Entrepreneurial Ecosystems across the country and this grant will help our organization continue to drive forward. With that, we come to our second exciting announcement: the locations of our next two summits! Our SCN Spring Summit will be held in Portland, Oregon and our SCN Fall Summit will be held in Madison, Wisconsin.

Not a member of SCN? Join a network of passionate Ecosystem Builders.